Terms & Conditions

Conditions of Guarantees

Guarantee of service and any refunds , will only be considered if a customers dog has been groomed 8 weeks prior to calling Paws Paradise . This is so that the dogs coat is in good condition and free from any knots or matts. Failure to maintain the coat could result in losing the shape of the breed.

De-matting

In the event of matted fur needing a clip down, the owner should be aware that irriatation may occur from the shaving process. Due to matts sometimes being tight to the skin, the dog’s skin may get caught because of the close proximity of working to the skin. The owner agrees that Paws Paradise shall not be held liable for any after grooming effects of matt clipping procedures or problems ‘uncovered’ on a badly matted neglected coat. The owner agrees to pay all costs for the grooming of the dog including de-matting , whether or not the groomer is able to complete the job.

Aggressive Dogs

Paws Paradise reserves the right to refuse to groom any pet for the safety of the groomer and the dog. The owner agrees to inform Paws Paradise prior to grooming if the dog has bitten or has aggressive tendancies. The owner understands they will be held liable for all bites caused by their dog.

Pet Care

During the grooming process all care is taken to ensure the health of your pet is considered.Paws Paradise and owners are not liable for any pre-existing conditions and problems found during grooming. Any advice given regarding health problems should be checked out by a vet.